Last Updated: March 11, 2026
Shree Kamdhenu Herbal Healthcare (“we,” “our,” or “us”) operates the website and online store at kamdhenuherbal.in. We are committed to respecting your privacy and protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, process, and disclose your personal information when you visit our website, purchase our products, create an account, contact us, or otherwise interact with our services.
Our online store is powered by Shopify, which provides the technology and infrastructure necessary to operate our e-commerce services.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it in accordance with applicable law.
If any provision of this Privacy Policy conflicts with our Terms and Conditions regarding the collection, processing, or disclosure of personal information, this Privacy Policy will govern those matters, subject to applicable law.
The type of personal information we collect depends on how you interact with our website and services.
We may collect the following information when you place an order, register an account, or contact us:
When you make a purchase, payment-related information may be processed through our payment service providers. This may include transaction references, payment status, payment method, and other information required to process your order.
Your card or banking details may be collected and processed directly by the relevant payment provider, depending on the payment method used.
If you create an account on our website, we may collect your username, authentication information, account preferences, saved addresses, and other account-related details.
We may collect information about the products you view, add to your cart, purchase, return, exchange, or cancel, along with your order history and transaction details.
When you contact our customer support team, we may collect the information you provide in your emails, messages, enquiries, feedback, or other communications.
When you browse our website, certain information may be collected automatically, including:
We use this information to maintain website functionality, improve the shopping experience, understand customer preferences, and help protect our website against misuse.
We may collect personal information through the following methods:
We may use your personal information for the following purposes.
Where permitted by applicable law and subject to any required consent, we may use your contact details to share product updates, promotional offers, new launches, and other relevant information.
You may opt out of promotional emails using the unsubscribe link provided in the email or by contacting us.
Opting out of marketing communications will not prevent us from sending essential transactional messages, such as order confirmations or delivery updates.
We may process relevant information to verify transactions, protect customer accounts, detect suspicious activity, prevent fraud, and maintain the security of our website.
We may use and retain personal information where necessary to comply with applicable laws, respond to lawful requests, maintain required records, resolve disputes, and protect our legal rights.
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand visitor behaviour.
These technologies may help us to:
You may be able to manage cookies through your browser settings and any cookie preference tools provided on our website. Disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
We do not disclose personal information indiscriminately. However, we may share relevant information with the following categories of recipients when necessary for legitimate business purposes and as permitted by applicable law.
Our website is powered by Shopify. Information submitted through our store may be processed by Shopify and its service providers to enable website hosting, shopping functionality, order management, security, and related services.
We may share relevant transaction information with payment gateways and financial service providers to process payments, verify transactions, prevent fraud, and manage refunds.
We may share your name, contact number, shipping address, and order details with courier companies and logistics partners to deliver your purchases.
Where permitted by applicable law and subject to any required consent or opt-out rights, we may share limited information with analytics providers, advertising platforms, and marketing partners to measure performance and improve promotional activities.
We may disclose information when required by law, a valid legal request, a court order, or a competent regulatory authority.
In the event of a merger, restructuring, acquisition, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
We do not sell personal information in exchange for money. Any sharing for targeted advertising or similar purposes will be handled in accordance with applicable law and the choices available to you.
Our online store uses Shopify's e-commerce platform to provide shopping and related services.
Shopify may collect and process personal information associated with your interaction with our store to operate, maintain, secure, and improve its services. Information may also be processed by Shopify's service providers in accordance with applicable arrangements and policies.
For more information about Shopify's privacy practices, please visit:
Your use of payment services, third-party applications, and other integrated services may also be subject to the privacy policies of their respective providers.
Our website may contain links to third-party websites, payment platforms, social media services, or other external resources.
These websites operate independently and may have their own privacy policies, security practices, and terms of use.
We encourage you to review their policies before sharing personal information with them. We are not responsible for the privacy practices of third-party websites except where responsibility is imposed by applicable law.
Our website is intended for individuals who are legally permitted to use our services and make purchases under applicable law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.
If you believe that a child has provided personal information to us inappropriately, please contact us using the details provided below. We will review the request and take appropriate action in accordance with applicable law.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, and misuse.
These measures may include access controls, secure service providers, and other safeguards appropriate to the nature of the information processed.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
We encourage customers to use secure networks and protect their account credentials and personal devices.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
When personal information is no longer required, we will take appropriate steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal requirements.
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Certain requests may be subject to legal exceptions, verification requirements, and record-retention obligations.
To exercise your applicable rights, please contact us using the details provided in the Contact Us section.
If you are located in a jurisdiction that provides additional privacy rights, we will handle eligible requests in accordance with the laws applicable to you.
Some of our service providers, including technology and e-commerce providers, may process or store personal information outside India or your country of residence.
Where personal information is transferred across borders, we will take the steps required under applicable law to ensure that such transfers are handled appropriately.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, legal obligations, or regulatory requirements.
The revised version will be published on this page with an updated “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, wish to exercise your applicable privacy rights, or have a complaint regarding the handling of your personal information, please contact us.
Business Name: Shree Kamdhenu Herbal Healthcare
Email: himanshuukam@gmail.com
Business Address: 12/B, Mohan Nagar, Agar Road, Ujjain, Madhya Pradesh – 456001, India
Website: https://kamdhenuherbal.in
We will review privacy-related enquiries and respond in accordance with applicable law.
For the purposes of applicable data protection laws, Shree Kamdhenu Herbal Healthcare acts as the data fiduciary, data controller, or equivalent responsible entity, as applicable.
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